Privacy Policy

Last updated: April 2026

This privacy notice for Interaction, LLC (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share your information when you use our services. Questions or concerns? Contact us at legal@memory.new.

Summary of Key Points

We may process personal information depending on how you interact with the Services and the choices you make.
We do not process sensitive personal information.
We do not receive any information from third parties.
We process your information to provide, improve, and administer our Services, for security and fraud prevention, and to comply with law.
We may share information in specific situations and with specific third parties.
We have technical and organisational processes in place to protect your personal information, but no transmission over the internet can be guaranteed 100% secure.
Depending on your location, applicable privacy law may give you certain rights regarding your personal information.

What Information Do We Collect?

We collect personal information that you voluntarily provide when you register on the Services, express an interest in our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You

The personal information we collect may include: email addresses. All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes.

Sensitive Information

We do not process sensitive information.

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is stored by Stripe, Inc. You may find their privacy notice at stripe.com/privacy.

Information Automatically Collected

We automatically collect certain information when you visit or use the Services. This may include device and usage information, browser and device characteristics, operating system, language preferences, referring URLs, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services and for internal analytics purposes.

How Do We Process Your Information?

We process your personal information for a variety of reasons, including:

To facilitate account creation and authentication and otherwise manage user accounts.
To request feedback and contact you about your use of our Services.
To send you marketing and promotional communications, in accordance with your preferences. You can opt out at any time.
To protect our Services through fraud monitoring and prevention.
To identify usage trends and improve our Services.

Legal Bases for Processing (EU, UK, and Canada)

If you are located in the EU, UK, or Canada, we rely on the following legal bases to process your personal information:

Consent — where you have given us permission for a specific purpose. You can withdraw consent at any time.
Legitimate Interests — where processing is reasonably necessary to achieve our legitimate business interests and does not outweigh your rights.
Legal Obligations — where processing is necessary for compliance with our legal obligations.
Vital Interests — where processing is necessary to protect your vital interests or those of a third party.

When and With Whom Do We Share Your Information?

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it.

How Do We Keep Your Information Safe?

We have implemented appropriate technical and organisational security measures designed to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.

Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If you become aware of any data we may have collected from children under age 18, please contact us at support@memory.new.

Your Privacy Rights

In some regions (EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right to request access to and obtain a copy of your personal information, request rectification or erasure, restrict processing, and, if applicable, data portability. You can make such a request by contacting us using the details below.

Withdrawing Your Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us. Withdrawal will not affect the lawfulness of processing before withdrawal.

Opting Out of Marketing

You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us. We may still send you service-related messages necessary for the administration and use of your account.

Account Information

You can review or change your account information at any time by logging into your account settings. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information in our files to prevent fraud or comply with legal requirements.

California Residents

California Civil Code Section 1798.83 permits California residents to request information about categories of personal information we disclosed to third parties for direct marketing purposes. To make such a request, please contact us in writing using the contact information below.

Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be effective as soon as it is accessible. We encourage you to review this notice frequently.

Contact Us

If you have questions or comments about this notice, or to review, update, or delete your personal information, please contact us at legal@memory.new.